Our Business

Support Services

Tailored, cost-effective support across administration, marketing, customer service, and bookkeeping, with proactive virtual assistants who optimise your workflow, boost productivity, and become a trusted extension of your team.

Business Operations

Support

Streamline your day-to-day operations with our comprehensive Business Operations Support services. From managing administrative tasks like email and calendar organisation to providing customer service excellence and project management, we handle the essential tasks that keep your business running smoothly. Our team ensures that your workflows are optimised, deadlines are met, and processes are more efficient, giving you more time to focus on growth and strategic goals. 

• Administrative Support
• Customer Service Support
• Project Management 
• Reporting & Analytics

Project Support

Assistance with planning, coordination, and execution of internal projects—helping teams stay organised, meet deadlines, and achieve business goals efficiently.

• Coordinating timelines, tasks, and team communications
• Assisting with documentation, research, and reporting
• Monitoring project progress and updating stakeholders
• Supporting implementation of new systems, tools, or processes

Data Management & Excel Support

Professional data handling and spreadsheet solutions, including data entry, analysis, reporting, and custom Excel tools to support informed decision-making.

• Data entry, cleaning, and formatting for accuracy and consistency
• Creating and maintaining spreadsheets, trackers, and dashboards
• Generating reports with formulas, pivot tables, and charts
• Automating tasks using Excel functions, macros, and templates

Personal Assistance & Event Planning

Our Personal Assistance and Event Planning services are designed to take the stress out of managing your day-to-day tasks and special events. Whether you need help with errands, appointments, or full-scale event organisation, we offer reliable and professional support to ensure everything runs smoothly. 

• Appointment Scheduling
• Travel Arrangements
• Event Planning 
• Budget Management

How to get started with Zena Collective

Let Jess from Zena Collective help you streamline your business and achieve your goals with personalised, expert virtual support. Our onboarding process is simple and hassle-free, ensuring you get the help you need quickly and efficiently in Newcastle, Lake Macquarie, the Hunter Valley, and beyond.